Introduction
At Themesss, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines the types of information we collect from users who visit our website, how we use this information, and the steps we take to protect your privacy. By accessing or using our website, you agree to the terms outlined in this policy.
This Privacy Policy applies to all visitors to Themesss and customers who purchase Blogger templates from our website. If you have any questions about this policy, please contact us through our contact page.
1. Information We Collect
When you visit Themesss, we may collect various types of information from you, including personal information, usage data, and tracking information. The data we collect is used to enhance your experience on our website, improve our products and services, and ensure secure transactions. Below is an overview of the types of information we collect:
1.1 Personal Information
Personal information is any data that can identify you as an individual. When you register on our website, purchase a product, or contact us, we may collect the following personal information:
Name: Your first and last name.
Email Address: Your email address to communicate with you about your order, updates, and promotions.
Phone Number: If provided, for customer support or communication purposes.
Billing Address: For processing payments and shipping (if applicable).
Payment Information: Credit card details or payment gateway information for completing transactions.
This information is collected directly from you when you fill out forms on our website or make purchases. We may also collect information provided by you through customer support interactions.
1.2 Non-Personal Information
Non-personal information includes data that does not directly identify you but may be used to understand your behavior and improve the functionality of our website. This data includes:
IP Address: The numerical identifier assigned to your computer when you access the internet. We use your IP address to analyze trends and track usage on our website.
Browser Information: The type of browser you use (e.g., Chrome, Firefox, Safari) and the device you use to access our site.
Device Information: Information about the type of device you are using to access our site, such as a mobile phone or desktop computer.
Referral Source: The website or search engine that referred you to Themesss.
Cookies and Tracking Technologies: We use cookies to collect and store non-personal information to enhance your experience on our website.
1.3 Cookies
Themesss uses cookies to improve your browsing experience and analyze site traffic. Cookies are small files placed on your device when you visit our site. These cookies allow us to:
Remember your login credentials or preferences.
Analyze website traffic and user behavior.
Enhance the functionality of the site, such as personalizing content and advertisements.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect certain features on our website.
2. How We Use Your Information
The information we collect from you is used for several purposes, including but not limited to:
2.1 To Process Transactions
We use your personal information, such as your name, billing address, and payment details, to process and complete your orders. This includes confirming your order, delivering the purchased templates, and handling customer support requests related to your transactions.
2.2 To Improve Our Website and Services
We continuously strive to enhance our website and services to provide you with a better user experience. Your non-personal information, such as your IP address, browser information, and device type, helps us analyze website traffic, improve our website’s functionality, and ensure that it works well across different devices.
2.3 To Communicate with You
We use your email address and other contact information to:
Send order confirmations, invoices, and receipts.
Provide updates about your purchase or any new products or services.
Respond to customer support inquiries.
Send newsletters and promotional offers (if you have opted in to receive them).
You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
2.4 To Personalize Your Experience
We use the data we collect to personalize your experience on our website. For example, we may use your previous purchases or browsing history to recommend templates or features that match your interests and needs.
2.5 For Security and Fraud Prevention
We take the security of our customers seriously. Your personal and payment information is used to detect and prevent fraud and unauthorized transactions. We may also use your data to protect our website and maintain its integrity.
3. Sharing Your Information
Themesss does not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with trusted partners and service providers who assist us in operating our website, conducting our business, or providing services to you, as outlined below:
3.1 Third-Party Service Providers
We may share your personal information with third-party companies that help us process payments, send marketing emails, and provide customer support. These companies are required to keep your information confidential and secure. They are only permitted to use your information for the purpose of providing the services they offer.
For example, we use third-party payment gateways such as PayPal and Stripe to process payments. These companies may collect payment-related information, but they are bound by their own privacy policies, and we encourage you to review them before making a purchase.
3.2 Legal Compliance
We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
3.3 Business Transfers
In the event that Themesss undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. In such cases, we will notify you via email or by posting a notice on our website.
4. Data Security
At Themesss, we take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement various security protocols, including encryption and secure payment gateways, to safeguard your data.
However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights and choices regarding the personal information we collect about you:
5.1 Access and Update Your Information
You have the right to access, review, and update your personal information stored with us. If you would like to correct or update any of your information, please log into your account or contact our customer support team.
5.2 Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails from Themesss, you can unsubscribe by clicking the “unsubscribe” link in the email or by contacting us directly.
5.3 Request Deletion of Your Information
You may request that we delete your personal information from our records, subject to applicable laws and our retention policies. Please note that we may need to retain certain information for legal or administrative purposes, such as processing refunds or complying with tax regulations.
6. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that we may have collected information from a child, please contact us immediately.
7. International Data Transfers
Themesss is based in [your country], but we may use third-party service providers located in different countries. As a result, your personal information may be transferred, stored, and processed outside of your home country. By using our website, you consent to the transfer of your data to countries that may not have the same data protection laws as your country of residence.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
Email: [email protected]
Address: 162A, Near Post Office, New Patliputra Colony, Patliputra Colony, Patna, Bihar 800013, India